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How to Manage Your SaaS SubscriptionEfficient management of your SaaS subscription is crucial for optimizing costs and ensuring access to the services you need. Follow these steps to effectively ma...

Ensuring Software Platform SafetyMaintaining a safe digital environment is essential for the security and efficiency of your operations. Follow these guidelines for software platform safety:1. User...

Maintaining a Productive Digital WorkspaceHaving an organized digital workspace is crucial for efficiency and productivity. Here are some tips to keep your workspace in order:1. Digital Organizatio...

Handling Lost Access CredentialsIf you've lost your access credentials, it's crucial to act quickly to secure your account and prevent unauthorized access. Follow these steps: Report the Loss: Imme...

Navigating the Platform: Best Practices for Software SecurityEnsuring the security and integrity of your data is critical when using our software platform. Here are key practices to enhance securit...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...